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Opinion

Building the Patient-Centered Medical Home

Fred Pelzman, MD, on improving patient care

Building the Patient-Centered Medical Home
Should Doctors Work From Home?

It certainly won't fix everything, but working from home deserves a place in the schedule

May 15, 2023
A photo of a mature female physician sitting in her kitchen during a telehealth visit.
Building the Patient-Centered Medical Home
It Ain't Worth a Thing If You Don't Got That (Follow-up) Swing

We must do better at making sure patients connect with their care managers

May 1, 2023
A photo of a female hospital staff member wearing a headset and making a call.
Building the Patient-Centered Medical Home
The Pluses and Minuses of Adding More Services

Should our practice add wound care and other offerings in a time of specialist shortages?

April 24, 2023
A photo of a crash cart in a hospital hallway.
Building the Patient-Centered Medical Home
'Agree With Dog' and Other Obscure Patient Chart Notes

Notes should simply speak the truth and include only what matters

April 17, 2023
A photo of a male physician writing notes while his female patient watches.
Building the Patient-Centered Medical Home
Getting the Data Correct, Every Time

A lab collection report showed us that fixing problems requires getting the right information

April 10, 2023
A photo of an annoyed-looking young male physician gesturing at his computer.
Building the Patient-Centered Medical Home
Loving Sunday Night

What can we do to create a healthcare system that we all look forward to working in every day?

April 3, 2023
A photo of a man in bed reaching out for his phone.
Building the Patient-Centered Medical Home
Are We Losing the Personal Touch Because of the Way We Staff?

Changing who answers the phones or fills in for the doc may mean fewer personal connections

March 27, 2023
A photo of a male physician wearing blue rubber gloved hands while talking on a phone and using a laptop.
Building the Patient-Centered Medical Home
Primary Care Was the Loser in Our Residents' Popularity Contest ...

... but I don't blame the residents, we just need to make it a more attractive specialty

March 20, 2023
A photo of a young female physician with her hand on her senior male patient’s shoulder.
Building the Patient-Centered Medical Home
What Needs Fixing in Healthcare? Let's Figure It Out

Whether we need to change the whole system or just make some tweaks, something needs to be done

March 13, 2023
A photo of a female physician in her office holding a sheet of paper and talking to her smartphone.
Building the Patient-Centered Medical Home
When a Warm Handoff Is Not So Warm

We need to improve discharge planning, and our initial visit no-show rate

March 6, 2023
A photo of a female physician on the phone in an examination room.
Building the Patient-Centered Medical Home
Phoning It In -- As a Favor to a Friend

I was glad to help my friend get his prescription faster, but I wish it wasn't necessary

February 27, 2023
A photo of a man in bed on the phone looking at his laptop.
Building the Patient-Centered Medical Home
The Pandemic Rules Are Easing, but Have We Learned the Right Lessons?

COVID-19 revealed our health system's biases and inequities. Let's change things for the better.

February 13, 2023
A photo of a sign on a glass door which reads: FACE MASKS REQUIRED
Building the Patient-Centered Medical Home
Life in the Fast Lane -- And the Slow Lane

It'd be great to speed up the routine tasks and slow down our time with our patients

February 6, 2023
A computer rendering of a brain plugged into a book.
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